The process of give and take between individuals or groups to reach an agreement is called?

• A. Negotiation
• B. Mediation
• C. Arbitration
• D. Collaboration

Answer: (A)

Negotiation is the process where two or more parties discuss, exchange concessions, and work toward a mutually acceptable agreement. It centers on give-and-take, with each side adjusting to find terms that suit everyone involved. In nursing, this shows up when coordinating patient care with families, or negotiating priorities, resources, or schedules with other professionals. Mediation involves a neutral third party helping the discussion, but not making decisions. Arbitration involves a third party making a binding ruling. Collaboration is about working together toward a shared goal, but the phrase “give and take to reach an agreement” most directly describes negotiation.